Contact Us
How Can We Help You?
Shipping and In-Store Pick Up
Track Your Order
Most orders ship within 1-3 business days (larger items may require additional shipping time). Once your order ships, we will update your account and send you an email with your tracking information. Simply log into your account to find your tracking information or check your email. If you’re unable to find your tracking information, please email customer service at: Orders@simplysave.com
In-Store Pick Up
Once your initial payment is processed, we will email you pick up instructions within 1 business day. If you’re unable to find your pick-up instructions, please email customer service at: Orders@simplysave.com
Cancellations & Returns
Cancel or Return an Item
For cancellation or return related inquiries, please email our Returns Team at: Returns@simplysave.com or click to chat with us by clicking the chat icon, 24/7.
Billing & Payments
Billing & Payment Related Questions
If you have a question about your payment or need to update your payment method, please email Payments@simplysave.com or call the Payments Dept. directly at 702-765-6631 during business hours: Mon-Fri 8am-5pm PST.
Adding a Product
Want to Add an Item to Our Site?
If you don’t see an item you’re looking for, let us add it to our site for you. Simply email a link or provide the Model # of the item(s) you’d like to add and email Products@simplysave.com. Most items are added within 1 business day. We will email you a link once the item is added to our site.